Essential Management Skills (2 Days) |
Successful Presentations |
Personal Development for Professionals |
Introduction to Quality Management |
Managing the Training Function |
Outstanding Customer Service Skills |
Successful Sales Presentations |
Train the Trainer (one day course) |
The Art of Retail Selling |
Managing Appraisals |
Walk, Talk, Stance for Maximum Impact |
Introduction to Management and Supervisory Skills |
Train the Trainer (2 day course) |
Stress Management |
Self-Discipline and Emotional Control in the Workplace |
Successfully Setting and Achieving Business Objectives |
Selling Skills for Exhibitions |
Managing Effective Meetings |
Networking For Success |
Managing Remote Teams |
Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) |
Introduction to Green Office Management |
Sales - An Introduction |
How to Write Winning Tenders |
Assertiveness & Building Personal Confidence |
Finance For Non-Finance Managers |
Introduction to HR Skills |
Coaching Skills |
Management Skills - How to Survive and Thrive |
Recruiting the Best People |
One-To-One and Small Group Training |
Winning the Budget You Need |
Performance Management in a Nutshell - Half Day (am) |
Handling Difficult Conversations Confidently - Half Day (pm) |
Motivational Management for the Leisure, Tourism and Hospitality Industry |
Body Language - The Hidden Secret of Communicating Successfully |
Essential Leadership Practices - Half Day (am) |
Getting The Balance Right - Half Day (am) |
Performance Coaching - Half Day (pm) |
Stress Busters - Half Day (pm) |
Negotiating to a Satisfactory Close |
Financial Development Programme for Non-Financial Managers (2 day course) |
Enhancing the Visitors Experience |
Advanced Customer Service for the Public Sector |
Excellent Customer Care - Incoming Calls |
Project Management |
Consultancy Skills - (2 Day course) |
Delivering Excellence Via Email - Half Day (am) |
Developing Assertiveness Skills in the Public Sector |
Time Management |
Leadership & Management Skills |
Planning & Prioritisation for the Busy Sales Person |
More Advanced Selling Skills |
Delivering Excellence via Email and on the Telephone |
Masterclass in Managing Your Time More Effectively - Half Day (pm) |
Introduction to Facilitation Skills |
Successful Interviewing |
Communicating Effectively - Half Day (am) |
Masterclass in Management Skills - Half Day (am) |
Business Friendly Finance - Half Day (am) |
Managing Your Green Policy Effectively |
Customer Care |
Negotiation Skills Masterclass - Half Day (pm) |
Advanced Listening Skills |
Connecting and Communicating - Half Day (am) |
The Internal Consultant |
Performance Appraisals Masterclass - Half Day (pm) |
Advanced Closing Skills |
Credit Control |
Risk Management |
Negotiation Skills |
Team Building |
Persuasive Presentations - (2 Days) |
Working Productively - Half Day (am) |
Investor and Entrepreneur Skills |
Storytelling Skills (2 day course) |
Essential Management Skills (2 Days) |
Telephone Techniques - Incoming & Outgoing Calls |
Advanced Selling Skills (2 day course) |
Appraising Performance Effectively |
Write to the Top! - Professional Report Writing |
Advanced Presentation Skills |
Know Your Customer |
Managing High Performance Teams - Half Day (pm) |
Managing Productive Meetings - Half Day (am) |
Motivational Management for the Public Sector |
How to Be Great at Telephone Cold Calling - Half Day (am) |
Winning Ways to Close a Deal - Half Day (pm) |
Introduction to Buying |
Maximising Appointments on the Telephone |
Managing Major Accounts (2 day course) |
Working Globally Inter-Cultural Communications |
Coaching Skills for Sales Managers |
Marketing Skills Masterclass - Half Day (am) |
Masterclass in Handling Incoming Telephone Calls - Half Day (pm) |
Influencing Skills |
Professional Writing Skills |
Planning Sales Activity to Help Meet & Exceed Targets |
Masterclass in Interpreting Financial Statements - Half Day (pm) |
Project Management Masterclass - Half Day (am) |
Developing Your PA Potential to Ensure Success |
Dealing with Difficult People |
Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am) |
Masterclass In Solving Problems at Work More Creatively - Half Day (pm) |
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm) |
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am) |
Selling Skills for Exhibitions |
Outgoing Calls - Maximising Effectiveness |
Stress Management |
Self-Discipline and Emotional Control in the Workplace |
Advanced Negotiation Skills |
Business Skills for Administrators |
Assertiveness & Building Personal Confidence |
Maximising Performance by Influencing and Persuading |
People Management |
Customer Excellence for Finance Staff |
Communication Skills |
Building Excellent Working Relationships |
Maximising Cashflow, Sales & Profitability |
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry |
Consultative Selling |
Sales Negotiation Skills |
Winning More Business on the Telephone |
Managing Change |
Introduction to Management and Supervisory Skills |
Introduction to Account Management |
Customer Care - Incoming and Outgoing Calls |
Customer Satisfaction as a Selling Tool |
Advanced Facilitation Skills (1 Day) |
Appraisee Training |
The Green Worker |
Dealing with Incoming Calls Positively |
Through the Customers' Eyes |
Writing Effective Sales Letters & Promotional Materials |
Sales Management (1 day course) |
Creativity and Innovation (2 Day Course) |
Finance For Non-Finance Managers |
Brand Building with the Public |
Introduction to Building Personal Resilience |
Practical Project Management (2 day course) |
Working With Emotional Intelligence |
Public Speaking |
Time Management |
Managing Bullying at Work |
Sustaining Effective Financial Control |
People Management Skills for Secretaries & PAs |
Work-Life Balance |
Managing Conflict |
Generating New Business by Telephone |
Essential Marketing Skills |
Train the Trainer (one day course) |
Building Personal & Professional Confidence |
Objection Handling Skills |
Creativity and Innovation (1 day course) |
Sales Management (2 day course) |
Effective Management of Your Team |
Getting Results |
Negotiation Skills |
Call Centre - Achieving Best Practice |
Introduction to NLP |
Relationship Marketing |
The Art Of Delegation |
Reception to Perfection |
Closing Incoming Calls Effectively |
Successful Presentations |
The Practical MBA - Managing By Your Actions (2 day course) |
Interpreting Financial Statements |
Motivational Management for the Leisure, Tourism and Hospitality Industry |
How to Learn Anything Quicker |
Coaching and Mentoring |
Introduction to Management and Supervisory Skills |
Finance For Non-Finance Managers |
Advanced Selling Skills (2 day course) |
Success in Leadership & Motivation Skills |
The Creative Trainer |
Train the Trainer (2 day course) |
Leadership & Management Skills |
Coaching Skills |
Developing Major Accounts |
More Advanced Finance for Non-Finance Managers |
Managing Budgets |
Performance Review Skills |
Senior Management Skills |
Motivation Skills |
The Roles and Responsibilities of a Director |
Key Selling Skills |
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry |
Understanding Discipline and Grievance |
Advanced Facilitation Skills - (2 Days) |
Managing Difficult Staffing Situations |
Assertiveness & Building Personal Confidence |
Selling Skills for Exhibitions |
Stress Management |
Communication Skills |
The Effective Administrator |
Negotiation Skills for Buyers |
Essential Advertising |
Proof Reading |
Motivational Management for the Public Sector |
Customer Care - Incoming and Outgoing Calls |
Financial Development Programme for Non-Financial Managers (2 day course) |
How to say 'No' and retain Customer Satisfaction |
Write to the Top! - Professional Report Writing |
The Client Meeting - Face to Face Selling |
Referral Marketing |
Performance Management |
Advanced Customer Service for the Public Sector |
The Secrets of Low Cost Advertising |
Advanced Telephone Prospecting |
Successful International Joint Venture Teamworking |
Developing Assertiveness Skills in the Public Sector |
First Line Manager Skills |
Time Management |
Self-Discipline and Emotional Control in the Workplace |
Management by Coaching |
Outstanding Customer Service Skills |
Selling for Non-Sales Professionals |
Project Management |
Developing a Sales Strategy |
CV Writing and Interview Confidence Building |
Preparing Yourself for Interview |
Managing Sickness And Absences |
Cutting Costs and Waste in Your Office |
Creative Problem Solving |
Strategic Planning |
Confidence in Making Face to Face Cold Calls |
Gaining Commitment on the Telephone |
Re-Energising a Stalled Change Campaign |
Managing the Training Function |
Managing Effective Meetings |
Personal Development for Professionals |
Managing People on Projects |
Introduction to Green Office Management |
Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) |
Networking For Success |
Planning Sales Activity to Help Meet & Exceed Targets |
Successful Sales Presentations |
The Art of Retail Selling |
People Management |
Recruiting the Best People |
Successfully Setting and Achieving Business Objectives |
Body Language - The Hidden Secret of Communicating Successfully |
Introduction to Management and Supervisory Skills |
How to Write Winning Tenders |
One-To-One and Small Group Training |
Working Globally Inter-Cultural Communications |
Managing Remote Teams |
Management Skills - How to Survive and Thrive |
Walk, Talk, Stance for Maximum Impact |
Credit Control |
More Advanced Selling Skills |
Customer Care |
Advanced Negotiation Skills |
Winning the Budget You Need |
Sales - An Introduction |
Enhancing the Visitors Experience |
Speed Reading & Information Management |
Advanced Closing Skills |
Know Your Customer |
Negotiating to a Satisfactory Close |
Coaching Skills for Sales Managers |
Maximising Performance by Influencing and Persuading |
Maximising Appointments on the Telephone |
Managing Change |
Planning & Prioritisation for the Busy Sales Person |
Introduction to Account Management |
Dealing with Difficult People |
Working With Emotional Intelligence |
Brand Building with the Public |
Introduction to Facilitation Skills |
Advanced Listening Skills |
Customer Satisfaction as a Selling Tool |
The Green Worker |
Advanced Facilitation Skills (1 Day) |
Maximising Cashflow, Sales & Profitability |
Outgoing Calls - Maximising Effectiveness |
Through the Customers' Eyes |
Appraising Performance Effectively |
Appraisee Training |
Personal Organisation Skills for Secretaries & PAs |
Generating New Business by Telephone |
Introduction to Management and Supervisory Skills |
Consultative Selling |
The Internal Consultant |
Introduction to Buying |
Finance For Non-Finance Managers |
Train the Trainer (one day course) |
Managing Your Green Policy Effectively |
Creativity and Innovation (2 Day Course) |
Customer Excellence for Finance Staff |
Winning More Business in the Final Meeting (2 day course) |
Writing Effective Sales Letters & Promotional Materials |
Sales Management (1 day course) |
Practical Project Management (2 day course) |
Business Skills for Administrators |
Introduction to Building Personal Resilience |
Professional Writing Skills |
Building Excellent Working Relationships |
Winning More Business on the Telephone |
Managing Appraisals |
Finance for Marketing and Sales People |
Sales Negotiation Skills |
Closing The Sale & Dealing With Objections |
Public Speaking |
Developing Your PA Potential to Ensure Success |
Assertiveness & Building Personal Confidence |
Advanced Presentation Skills |
Sustaining Effective Financial Control |
Stress Management |
Managing Bullying at Work |
Key Selling Skills |
Successful Presentations |
Negotiation Skills |
People Management Skills for Secretaries & PAs |
Write to the Top! - Professional Report Writing |
Personal Effectiveness |
Work-Life Balance |
Negotiation Skills Masterclass - Half Day (pm) |
Time Management |
Influencing Skills |
Building Personal & Professional Confidence |
Essential Marketing Skills |
Project Management |
Effective Management of Your Team |
Objection Handling Skills |
Creativity and Innovation (1 day course) |
Getting Results |
Call Centre - Achieving Best Practice |
Successful Interviewing |
Succession Planning Masterclass |
Minute Taking Masterclass |
Leadership & Management Skills |
Financial Development Programme for Non-Financial Managers (2 day course) |
Reception to Perfection |
Proof Reading |
The Art Of Delegation |
Coaching Skills |
Closing Incoming Calls Effectively |
Introduction to NLP |
Selling Skills for Exhibitions |
Relationship Marketing |
Customer Care - Incoming and Outgoing Calls |
Delivering Excellence via Email and on the Telephone |
Essential Management Skills (2 Days) |
Interpreting Financial Statements |
Excellent Customer Care - Incoming Calls |
The Practical MBA - Managing By Your Actions (2 day course) |
Coaching and Mentoring |
How to Learn Anything Quicker |
Delivering Excellence Via Email - Half Day (am) |
Success in Leadership & Motivation Skills |
Referral Marketing |
The Creative Trainer |
More Advanced Finance for Non-Finance Managers |
Developing Major Accounts |
Successful International Joint Venture Teamworking |
Motivation Skills |
Assertiveness & Building Personal Confidence |
Finance For Non-Finance Managers |
The Roles and Responsibilities of a Director |
Self-Discipline and Emotional Control in the Workplace |
Dealing with Incoming Calls Positively |
Understanding Discipline and Grievance |
The Effective Administrator |
Advanced Facilitation Skills - (2 Days) |
Performance Management |
Train the Trainer (2 day course) |
The Secrets of Low Cost Advertising |
Managing Difficult Staffing Situations |
Train the Trainer (one day course) |
Negotiation Skills for Buyers |
Preparing Yourself for Interview |
Essential Advertising |
Communication Skills |
Handling Difficult Conversations Confidently - Half Day (pm) |
Managing Major Accounts (2 day course) |
Performance Management in a Nutshell - Half Day (am) |
Project Management Masterclass - Half Day (am) |
Managing Sickness And Absences |
Cutting Costs and Waste in Your Office |
Credit Control |
Successful Interviewing |
Investor and Entrepreneur Skills |
Managing Conflict |
Management by Coaching |
Practical Project Management (2 day course) |
Creative Problem Solving |
Re-Energising a Stalled Change Campaign |
Stress Busters - Half Day (pm) |
Confidence in Making Face to Face Cold Calls |
Getting The Balance Right - Half Day (am) |
Consultancy Skills - (2 Day course) |
Successful Presentations |
Managing Budgets |
Introduction to Management and Supervisory Skills |
Gaining Commitment on the Telephone |
Managing High Performance Teams - Half Day (pm) |
Managing Productive Meetings - Half Day (am) |
How to say 'No' and retain Customer Satisfaction |
Performance Coaching - Half Day (pm) |
Sales Management (2 day course) |
Essential Leadership Practices - Half Day (am) |
Project Management |
One-To-One and Small Group Training |
Introduction to Quality Management |
Managing the Training Function |
Masterclass in Management Skills - Half Day (am) |
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm) |
Personal Development for Professionals |
Communicating Effectively - Half Day (am) |
Business Friendly Finance - Half Day (am) |
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am) |
Masterclass in Managing Your Time More Effectively - Half Day (pm) |
Introduction to Green Office Management |
Managing Effective Meetings |
Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) |
Masterclass In Solving Problems at Work More Creatively - Half Day (pm) |
The Client Meeting - Face to Face Selling |
Stress Management |
Generating New Business by Telephone |
Managing People on Projects |
Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am) |
Networking For Success |
Senior Management Skills |
Train the Trainer (2 day course) |
Assertiveness & Building Personal Confidence |
Introduction to Account Management |
Connecting and Communicating - Half Day (am) |
Finance For Non-Finance Managers |
Successful Sales Presentations |
The Art of Retail Selling |
Recruiting the Best People |
Winning Ways to Close a Deal - Half Day (pm) |
Time Management |
How to Be Great at Telephone Cold Calling - Half Day (am) |
Working Productively - Half Day (am) |
Performance Appraisals Masterclass - Half Day (pm) |
Successfully Setting and Achieving Business Objectives |
Masterclass in Interpreting Financial Statements - Half Day (pm) |
Body Language - The Hidden Secret of Communicating Successfully |
How to Write Winning Tenders |
Key Selling Skills |
Coaching Skills |
Management Skills - How to Survive and Thrive |
Working Globally Inter-Cultural Communications |
Marketing Skills Masterclass - Half Day (am) |
Planning Sales Activity to Help Meet & Exceed Targets |
Managing Remote Teams |
Strategic Planning |
Essential Management Skills (2 Days) |
More Advanced Selling Skills |
First Line Manager Skills |
Introduction to HR Skills |
Walk, Talk, Stance for Maximum Impact |
Customer Care |
Winning the Budget You Need |
Outstanding Customer Service Skills |
Delivering Excellence Via Email - Half Day (am) |
Sales - An Introduction |
Masterclass in Handling Incoming Telephone Calls - Half Day (pm) |
Speed Reading & Information Management |
Know Your Customer |
Developing a Sales Strategy |
Negotiating to a Satisfactory Close |
Enhancing the Visitors Experience |
One-To-One and Small Group Training |
Selling Skills for Exhibitions |
Introduction to Facilitation Skills |
Write to the Top! - Professional Report Writing |
Performance Review Skills |
CV Writing and Interview Confidence Building |
Storytelling Skills (2 day course) |
Risk Management |
Team Building |
Persuasive Presentations - (2 Days) |
Selling for Non-Sales Professionals |
Telephone Techniques - Incoming & Outgoing Calls |
Coaching Skills for Sales Managers |
Negotiation Skills |
Credit Control |
Time Management |
The Internal Consultant |
People Management |
Advanced Telephone Prospecting |
Planning & Prioritisation for the Busy Sales Person |
Coaching Skills |
Successful Interviewing |
Introduction to Management and Supervisory Skills |
Managing Your Green Policy Effectively |
Finance for Marketing and Sales People |
Personal Organisation Skills for Secretaries & PAs |
Advanced Listening Skills |
Closing The Sale & Dealing With Objections |
Maximising Cashflow, Sales & Profitability |
Train the Trainer (one day course) |
Motivational Management for the Public Sector |
Customer Excellence for Finance Staff |
Communication Skills |
Delivering Excellence via Email and on the Telephone |
Motivational Management for the Leisure, Tourism and Hospitality Industry |
Winning More Business on the Telephone |
Managing Change |
Dealing with Difficult People |
Appraisee Training |
Successful Presentations |
Customer Satisfaction as a Selling Tool |
Finance For Non-Finance Managers |
Outgoing Calls - Maximising Effectiveness |
Leadership & Management Skills |
Assertiveness & Building Personal Confidence |
Advanced Selling Skills (2 day course) |
Introduction to Buying |
Maximising Appointments on the Telephone |
Business Skills for Administrators |
Practical Project Management (2 day course) |
Professional Writing Skills |
Essential Management Skills (2 Days) |
Building Excellent Working Relationships |
Essential Advertising |
Consultative Selling |
Developing Your PA Potential to Ensure Success |
Sales Negotiation Skills |
Advanced Facilitation Skills (1 Day) |
Financial Development Programme for Non-Financial Managers (2 day course) |
The Green Worker |
Excellent Customer Care - Incoming Calls |
Through the Customers' Eyes |
Creativity and Innovation (2 Day Course) |
Writing Effective Sales Letters & Promotional Materials |
Sales Management (1 day course) |
Customer Care - Incoming and Outgoing Calls |
Time Management |
Working With Emotional Intelligence |
Managing Appraisals |
Essential Marketing Skills |
Getting The Balance Right - Half Day (am) |
Self-Discipline and Emotional Control in the Workplace |
Stress Busters - Half Day (pm) |
Handling Difficult Conversations Confidently - Half Day (pm) |
Sustaining Effective Financial Control |
Generating New Business by Telephone |
Performance Management in a Nutshell - Half Day (am) |
Advanced Presentation Skills |
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry |
Performance Coaching - Half Day (pm) |
Essential Leadership Practices - Half Day (am) |
Assertiveness & Building Personal Confidence |
Communicating Effectively - Half Day (am) |
Managing Productive Meetings - Half Day (am) |
Project Management Masterclass - Half Day (am) |
Managing High Performance Teams - Half Day (pm) |
Masterclass in Managing Your Time More Effectively - Half Day (pm) |
Business Friendly Finance - Half Day (am) |
Masterclass in Management Skills - Half Day (am) |
Advanced Customer Service for the Public Sector |
Masterclass In Solving Problems at Work More Creatively - Half Day (pm) |
Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am) |
Managing Major Accounts (2 day course) |
Consultancy Skills - (2 Day course) |
Leadership & Management Skills |
Self-Discipline and Emotional Control in the Workplace |
People Management Skills for Secretaries & PAs |
Credit Control |
Stress Management |
Key Selling Skills |
Work-Life Balance |
Train the Trainer (2 day course) |
Essential Management Skills (2 Days) |
Negotiation Skills Masterclass - Half Day (pm) |
Connecting and Communicating - Half Day (am) |
Introduction to Management and Supervisory Skills |
Maximising Performance by Influencing and Persuading |
Performance Appraisals Masterclass - Half Day (pm) |
Working Productively - Half Day (am) |
Creativity and Innovation (1 day course) |
Successful Interviewing |
Introduction to Building Personal Resilience |
Winning More Business in the Final Meeting (2 day course) |
Brand Building with the Public |
Public Speaking |
One-To-One and Small Group Training |
Managing Bullying at Work |
Developing Assertiveness Skills in the Public Sector |
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm) |
Time Management |
Personal Effectiveness |
Successful Presentations |
Minute Taking Masterclass |
Coaching Skills |
Finance for Marketing and Sales People |
One-To-One and Small Group Training |
Marketing Skills Masterclass - Half Day (am) |
Succession Planning Masterclass |
Motivation Skills |
Time Management |
How to Be Great at Telephone Cold Calling - Half Day (am) |
Winning Ways to Close a Deal - Half Day (pm) |
Selling Skills for Exhibitions |
Investor and Entrepreneur Skills |
Finance For Non-Finance Managers |
People Management |
Masterclass in Interpreting Financial Statements - Half Day (pm) |
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am) |
Strengthening your Well-Being to Improve Performance in the Workplace |
Strengthening your Well-Being to Improve Performance in the Workplace |
Strengthening your Well-Being to Improve Performance in the Workplace |
Introduction to Project Management |
Introduction to Project Management |
Advanced Credit Control - Customer Focused |
Advanced Credit Control - Customer Focused |
Introduction to Contract Management |
Introduction to Contract Management |
Emotional Intelligence for Managers |
Emotional Intelligence for Managers |
Emotional Intelligence for Managers |
Mindfulness & Handling Pressure Better |
Mindfulness & Handling Pressure Better |
Mindfulness & Handling Pressure Better |
People Management |
Stakeholder Management Skills |
Stakeholder Management Skills |
Customer Care - Incoming and Outgoing Calls |
Introduction to Management and Supervisory Skills |
Coaching Skills |
Advanced Negotiation Skills |
Dealing with Incoming Calls Positively |
Financial Development Programme for Non-Financial Managers (2 day course) |
Relationship Marketing |
Write to the Top! - Professional Report Writing |
Self-Discipline and Emotional Control in the Workplace |
Time Management |
Coaching and Mentoring |
Train the Trainer (one day course) |
The Client Meeting - Face to Face Selling |
Stress Management |
Negotiation Skills |
Building Personal & Professional Confidence |
Understanding Discipline and Grievance |
Leadership & Management Skills |
Success in Leadership & Motivation Skills |
Communication Skills |
Assertiveness & Building Personal Confidence |
Performance Review Skills |
Senior Management Skills |
Project Management |
Closing The Sale & Dealing With Objections |
Managing Conflict |
Performance Management |
More Advanced Finance for Non-Finance Managers |
Successful International Joint Venture Teamworking |
First Line Manager Skills |
Managing Sickness And Absences |
Developing a Sales Strategy |
Creative Problem Solving |
Cutting Costs and Waste in Your Office |
Strategic Planning |
Interpreting Financial Statements |
Management by Coaching |
Developing Major Accounts |
Speed Reading & Information Management |
Masterclass in Handling Incoming Telephone Calls - Half Day (pm) |
Managing Appraisals |
Advanced Selling Skills (2 day course) |
Advanced Facilitation Skills - (2 Days) |
How to Learn Anything Quicker |
Train the Trainer (2 day course) |
Appraising Performance Effectively |
How to say 'No' and retain Customer Satisfaction |
The Effective Administrator |
Managing Budgets |
Advanced Closing Skills |
Sales Management (2 day course) |
Selling for Non-Sales Professionals |
Gaining Commitment on the Telephone |
Leadership & Management Skills |
Managing the Training Function |
Re-Energising a Stalled Change Campaign |
Essential Advertising |
Planning Sales Activity to Help Meet & Exceed Targets |
Introduction to Quality Management |
Managing Effective Meetings |
Introduction to Green Office Management |
Credit Control |
Call Centre - Achieving Best Practice |
Key Selling Skills |
Closing Incoming Calls Effectively |
Getting Results |
Networking For Success |
Personal Effectiveness |
Successful Interviewing |
Introduction to NLP |
Essential Management Skills (2 Days) |
Successful Sales Presentations |
Practical Project Management (2 day course) |
Effective Management of Your Team |
Objection Handling Skills |
Emotional Intelligence for Managers |
Succession Planning Masterclass |
The Art of Retail Selling |
Managing Difficult Staffing Situations |
Write to the Top! - Professional Report Writing |
Influencing Skills |
The Secrets of Low Cost Advertising |
Outstanding Customer Service Skills |
People Management |
Selling Skills for Exhibitions |
Successfully Setting and Achieving Business Objectives |
Preparing Yourself for Interview |
Body Language - The Hidden Secret of Communicating Successfully |
Negotiation Skills for Buyers |
Recruiting the Best People |
How to Write Winning Tenders |
Telephone Techniques - Incoming & Outgoing Calls |
Stress Busters - Half Day (pm) |
Getting The Balance Right - Half Day (am) |
Train the Trainer (one day course) |
Management Skills - How to Survive and Thrive |
Performance Management in a Nutshell - Half Day (am) |
Handling Difficult Conversations Confidently - Half Day (pm) |
Working Globally Inter-Cultural Communications |
Self-Discipline and Emotional Control in the Workplace |
Managing High Performance Teams - Half Day (pm) |
Managing Productive Meetings - Half Day (am) |
Essential Leadership Practices - Half Day (am) |
Performance Coaching - Half Day (pm) |
Introduction to Contract Management |
Managing Remote Teams |
Assertiveness & Building Personal Confidence |
Delivering Excellence Via Email - Half Day (am) |
Customer Care - Incoming and Outgoing Calls |
One-To-One and Small Group Training |
Successful Presentations |
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am) |
Masterclass in Managing Your Time More Effectively - Half Day (pm) |
Walk, Talk, Stance for Maximum Impact |
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm) |
Business Friendly Finance - Half Day (am) |
Masterclass in Management Skills - Half Day (am) |
Project Management |
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry |
Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) |
CV Writing and Interview Confidence Building |
Advanced Customer Service for the Public Sector |
Masterclass In Solving Problems at Work More Creatively - Half Day (pm) |
Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am) |
Introduction to Management and Supervisory Skills |
The Roles and Responsibilities of a Director |
The Practical MBA - Managing By Your Actions (2 day course) |
Winning Ways to Close a Deal - Half Day (pm) |
Confidence in Making Face to Face Cold Calls |
Developing Assertiveness Skills in the Public Sector |
Connecting and Communicating - Half Day (am) |
Marketing Skills Masterclass - Half Day (am) |
Performance Appraisals Masterclass - Half Day (pm) |
Referral Marketing |
Working Productively - Half Day (am) |
Advanced Telephone Prospecting |
The Creative Trainer |
Project Management Masterclass - Half Day (am) |
Masterclass in Interpreting Financial Statements - Half Day (pm) |
Introduction to HR Skills |
More Advanced Selling Skills |
Customer Care |
Winning the Budget You Need |
Excellent Customer Care - Incoming Calls |
How to Be Great at Telephone Cold Calling - Half Day (am) |
Successful Interviewing |
Delivering Excellence via Email and on the Telephone |
Practical Project Management (2 day course) |
Know Your Customer |
Managing People on Projects |
Key Selling Skills |
Negotiating to a Satisfactory Close |
Enhancing the Visitors Experience |
Time Management |
Coaching Skills for Sales Managers |
Risk Management |
Finance For Non-Finance Managers |
The Internal Consultant |
Personal Development for Professionals |
Communication Skills |
Essential Management Skills (2 Days) |
Introduction to Project Management |
Strengthening your Well-Being to Improve Performance in the Workplace |
Generating New Business by Telephone |
Communicating Effectively - Half Day (am) |
Mindfulness & Handling Pressure Better |
Advanced Credit Control - Customer Focused |
Managing Your Green Policy Effectively |
Introduction to Facilitation Skills |
Advanced Listening Skills |
Negotiation Skills |
Negotiation Skills Masterclass - Half Day (pm) |
Persuasive Presentations - (2 Days) |
Investor and Entrepreneur Skills |
Team Building |
Introduction to Account Management |
Telephone Techniques - Incoming & Outgoing Calls |
Advanced Presentation Skills |
Credit Control |
Finance for Marketing and Sales People |
Project Management |
Personal Organisation Skills for Secretaries & PAs |
Maximising Cashflow, Sales & Profitability |
Senior Management Skills |
Maximising Performance by Influencing and Persuading |
Customer Excellence for Finance Staff |
Assertiveness & Building Personal Confidence |
Write to the Top! - Professional Report Writing |
Introduction to Management and Supervisory Skills |
Dealing with Difficult People |
Winning More Business on the Telephone |
Managing Change |
Effective Management of Your Team |
Customer Satisfaction as a Selling Tool |
Maximising Appointments on the Telephone |
Stress Management |
Business Skills for Administrators |
Financial Development Programme for Non-Financial Managers (2 day course) |
Customer Care - Incoming and Outgoing Calls |
Appraising Performance Effectively |
Building Excellent Working Relationships |
Developing Your PA Potential to Ensure Success |
Consultative Selling |
Sales Negotiation Skills |
Appraisee Training |
Objection Handling Skills |
Introduction to Buying |
Outgoing Calls - Maximising Effectiveness |
CV Writing and Interview Confidence Building |
Relationship Marketing |
The Art Of Delegation |
Creativity and Innovation (1 day course) |
Professional Writing Skills |
Interpreting Financial Statements |
Managing Sickness And Absences |
People Management |
Managing Difficult Staffing Situations |
Masterclass in Handling Incoming Telephone Calls - Half Day (pm) |
Leadership & Management Skills |
Managing Major Accounts (2 day course) |
People Management Skills for Secretaries & PAs |
Assertiveness & Building Personal Confidence |
Personal Effectiveness |
Communication Skills |
Work-Life Balance |
Sales Management (1 day course) |
Finance For Non-Finance Managers |
Coaching Skills |
Working With Emotional Intelligence |
Train the Trainer (one day course) |
Managing Conflict |
Referral Marketing |
Motivational Management for the Public Sector |
Winning More Business in the Final Meeting (2 day course) |
The Effective Administrator |
Successful Presentations |
The Practical MBA - Managing By Your Actions (2 day course) |
Managing Bullying at Work |
Advanced Facilitation Skills (1 Day) |
Introduction to NLP |
Sustaining Effective Financial Control |
The Green Worker |
Through the Customers' Eyes |
Consultancy Skills - (2 Day course) |
Train the Trainer (2 day course) |
Advanced Negotiation Skills |
Creativity and Innovation (2 Day Course) |
Building Personal & Professional Confidence |
Dealing with Incoming Calls Positively |
How to Learn Anything Quicker |
Brand Building with the Public |
Advanced Closing Skills |
Public Speaking |
Motivational Management for the Leisure, Tourism and Hospitality Industry |
Getting Results |
More Advanced Finance for Non-Finance Managers |
Introduction to Management and Supervisory Skills |
Key Selling Skills |
One-To-One and Small Group Training |
Developing a Sales Strategy |
The Roles and Responsibilities of a Director |
Success in Leadership & Motivation Skills |
Call Centre - Achieving Best Practice |
Credit Control |
Finance For Non-Finance Managers |
Successful International Joint Venture Teamworking |
Selling for Non-Sales Professionals |
Write to the Top! - Professional Report Writing |
Preparing Yourself for Interview |
Project Management |
Sales Management (2 day course) |
Generating New Business by Telephone |
Negotiation Skills for Buyers |
Proof Reading |
Successful Interviewing |
Reception to Perfection |
The Creative Trainer |
Closing Incoming Calls Effectively |
Succession Planning Masterclass |
Influencing Skills |
Writing Effective Sales Letters & Promotional Materials |
Train the Trainer (2 day course) |
Minute Taking Masterclass |
Time Management |
Closing The Sale & Dealing With Objections |
The Secrets of Low Cost Advertising |
Managing People on Projects |
Performance Review Skills |
Advanced Facilitation Skills - (2 Days) |
Management by Coaching |
The Client Meeting - Face to Face Selling |
Speed Reading & Information Management |
Introduction to Quality Management |
Selling Skills for Exhibitions |
Strategic Planning |
Introduction to Building Personal Resilience |
Performance Management |
Creative Problem Solving |
Understanding Discipline and Grievance |
Coaching and Mentoring |
Motivation Skills |
Essential Management Skills (2 Days) |
Cutting Costs and Waste in Your Office |
Essential Marketing Skills |
Developing Major Accounts |
Introduction to Contract Management |
Stakeholder Management Skills |
First Line Manager Skills |
Confidence in Making Face to Face Cold Calls |
Successful Presentations |
Key Selling Skills |
Customer Care - Incoming and Outgoing Calls |
Gaining Commitment on the Telephone |
Advanced Telephone Prospecting |
Managing Budgets |
How to say 'No' and retain Customer Satisfaction |
Communication Skills |
Outstanding Customer Service Skills |
Personal Development for Professionals |
Managing the Training Function |
Introduction to Quality Management |
The Art of Retail Selling |
Walk, Talk, Stance for Maximum Impact |
Train the Trainer (one day course) |
Successful Sales Presentations |
Introduction to Management and Supervisory Skills |
Train the Trainer (2 day course) |
Managing Appraisals |
Managing Remote Teams |
Self-Discipline and Emotional Control in the Workplace |
Sales - An Introduction |
Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) |
Networking For Success |
Successfully Setting and Achieving Business Objectives |
Stress Management |
Selling Skills for Exhibitions |
Managing Effective Meetings |
Introduction to Green Office Management |
How to Write Winning Tenders |
Coaching Skills |
Introduction to HR Skills |
Finance For Non-Finance Managers |
Winning the Budget You Need |
Assertiveness & Building Personal Confidence |
Management Skills - How to Survive and Thrive |
One-To-One and Small Group Training |
Body Language - The Hidden Secret of Communicating Successfully |
Motivational Management for the Leisure, Tourism and Hospitality Industry |
Handling Difficult Conversations Confidently - Half Day (pm) |
Recruiting the Best People |
Performance Management in a Nutshell - Half Day (am) |
Financial Development Programme for Non-Financial Managers (2 day course) |
Enhancing the Visitors Experience |
Stress Busters - Half Day (pm) |
Performance Coaching - Half Day (pm) |
Essential Leadership Practices - Half Day (am) |
Getting The Balance Right - Half Day (am) |
Negotiating to a Satisfactory Close |
Excellent Customer Care - Incoming Calls |
Consultancy Skills - (2 Day course) |
Project Management |
Advanced Customer Service for the Public Sector |
Leadership & Management Skills |
Developing Assertiveness Skills in the Public Sector |
Time Management |
Delivering Excellence Via Email - Half Day (am) |
Planning & Prioritisation for the Busy Sales Person |
More Advanced Selling Skills |
Delivering Excellence via Email and on the Telephone |
Masterclass in Managing Your Time More Effectively - Half Day (pm) |
Managing Your Green Policy Effectively |
Successful Interviewing |
Customer Care |
Communicating Effectively - Half Day (am) |
Masterclass in Management Skills - Half Day (am) |
Business Friendly Finance - Half Day (am) |
Introduction to Facilitation Skills |
Connecting and Communicating - Half Day (am) |
Advanced Listening Skills |
Negotiation Skills Masterclass - Half Day (pm) |
Negotiation Skills |
Credit Control |
Risk Management |
Advanced Closing Skills |
Investor and Entrepreneur Skills |
Persuasive Presentations - (2 Days) |
Working Productively - Half Day (am) |
Storytelling Skills (2 day course) |
The Internal Consultant |
Performance Appraisals Masterclass - Half Day (pm) |
Team Building |
Essential Management Skills (2 Days) |
Telephone Techniques - Incoming & Outgoing Calls |
Advanced Selling Skills (2 day course) |
Advanced Presentation Skills |
Appraising Performance Effectively |
Write to the Top! - Professional Report Writing |
How to Be Great at Telephone Cold Calling - Half Day (am) |
Managing Productive Meetings - Half Day (am) |
Motivational Management for the Public Sector |
Maximising Appointments on the Telephone |
Introduction to Buying |
Know Your Customer |
Managing High Performance Teams - Half Day (pm) |
Winning Ways to Close a Deal - Half Day (pm) |
Working Globally Inter-Cultural Communications |
Masterclass in Handling Incoming Telephone Calls - Half Day (pm) |
Marketing Skills Masterclass - Half Day (am) |
Influencing Skills |
Managing Major Accounts (2 day course) |
Professional Writing Skills |
Coaching Skills for Sales Managers |
Project Management Masterclass - Half Day (am) |
Dealing with Difficult People |
Developing Your PA Potential to Ensure Success |
Planning Sales Activity to Help Meet & Exceed Targets |
Masterclass in Interpreting Financial Statements - Half Day (pm) |
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm) |
Masterclass In Solving Problems at Work More Creatively - Half Day (pm) |
Emotional Intelligence for Managers |
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am) |
Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am) |
Stress Management |
Outgoing Calls - Maximising Effectiveness |
Personal Effectiveness |
Selling Skills for Exhibitions |
Self-Discipline and Emotional Control in the Workplace |
Assertiveness & Building Personal Confidence |
Business Skills for Administrators |
Advanced Negotiation Skills |
Maximising Cashflow, Sales & Profitability |
Mindfulness & Handling Pressure Better |
Customer Excellence for Finance Staff |
Strengthening your Well-Being to Improve Performance in the Workplace |
Maximising Performance by Influencing and Persuading |
Advanced Credit Control - Customer Focused |
Communication Skills |
Introduction to Project Management |
People Management |
Building Excellent Working Relationships |
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry |
Consultative Selling |
Introduction to Account Management |
Introduction to Management and Supervisory Skills |
Sales Negotiation Skills |
Customer Care - Incoming and Outgoing Calls |
Managing Change |
Winning More Business on the Telephone |
Customer Satisfaction as a Selling Tool |
Advanced Facilitation Skills (1 Day) |
Appraisee Training |
The Green Worker |
Dealing with Incoming Calls Positively |
Through the Customers' Eyes |
Creativity and Innovation (2 Day Course) |
Writing Effective Sales Letters & Promotional Materials |
Sales Management (1 day course) |
Introduction to Building Personal Resilience |
Finance For Non-Finance Managers |
Practical Project Management (2 day course) |
Brand Building with the Public |
Working With Emotional Intelligence |
Public Speaking |
Time Management |
Sustaining Effective Financial Control |
Managing Bullying at Work |
People Management Skills for Secretaries & PAs |
Generating New Business by Telephone |
Work-Life Balance |
Managing Conflict |
Essential Marketing Skills |
Train the Trainer (one day course) |
Building Personal & Professional Confidence |
Sales Management (2 day course) |
Creativity and Innovation (1 day course) |
Objection Handling Skills |
Effective Management of Your Team |
Getting Results |
Negotiation Skills |
Call Centre - Achieving Best Practice |
Introduction to NLP |
Relationship Marketing |
Reception to Perfection |
The Art Of Delegation |
Closing Incoming Calls Effectively |
Successful Presentations |
The Practical MBA - Managing By Your Actions (2 day course) |
Motivational Management for the Leisure, Tourism and Hospitality Industry |
Interpreting Financial Statements |
Coaching and Mentoring |
Introduction to Management and Supervisory Skills |
How to Learn Anything Quicker |
Finance For Non-Finance Managers |
The Creative Trainer |
Success in Leadership & Motivation Skills |
Leadership & Management Skills |
Advanced Selling Skills (2 day course) |
Coaching Skills |
Train the Trainer (2 day course) |
Developing Major Accounts |
Managing Budgets |
More Advanced Finance for Non-Finance Managers |
Motivation Skills |
Senior Management Skills |
Performance Review Skills |
The Roles and Responsibilities of a Director |
Stakeholder Management Skills |
Introduction to Contract Management |
Managing Difficult Staffing Situations |
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry |
Understanding Discipline and Grievance |
Advanced Facilitation Skills - (2 Days) |
Key Selling Skills |
Selling Skills for Exhibitions |
The Effective Administrator |
Stress Management |
Assertiveness & Building Personal Confidence |
Communication Skills |
Negotiation Skills for Buyers |
Essential Advertising |
How to say 'No' and retain Customer Satisfaction |
Financial Development Programme for Non-Financial Managers (2 day course) |
Proof Reading |
Motivational Management for the Public Sector |
Customer Care - Incoming and Outgoing Calls |
Write to the Top! - Professional Report Writing |
The Client Meeting - Face to Face Selling |
Emotional Intelligence for Managers |
Referral Marketing |
Advanced Customer Service for the Public Sector |
Performance Management |
The Secrets of Low Cost Advertising |
Advanced Telephone Prospecting |
Developing Assertiveness Skills in the Public Sector |
Successful International Joint Venture Teamworking |
Outstanding Customer Service Skills |
Time Management |
First Line Manager Skills |
Self-Discipline and Emotional Control in the Workplace |
Management by Coaching |
CV Writing and Interview Confidence Building |
Developing a Sales Strategy |
Project Management |
Selling for Non-Sales Professionals |
Preparing Yourself for Interview |
Managing Sickness And Absences |
Cutting Costs and Waste in Your Office |
Creative Problem Solving |
Strategic Planning |
Confidence in Making Face to Face Cold Calls |
Gaining Commitment on the Telephone |
Introduction to HR Skills |
Managing the Training Function |
Re-Energising a Stalled Change Campaign |
Managing Effective Meetings |
Personal Development for Professionals |
Introduction to Green Office Management |
Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) |
Managing People on Projects |
Networking For Success |
Successful Sales Presentations |
Planning Sales Activity to Help Meet & Exceed Targets |
People Management |
The Art of Retail Selling |
Successfully Setting and Achieving Business Objectives |
Recruiting the Best People |
How to Write Winning Tenders |
Introduction to Management and Supervisory Skills |
Body Language - The Hidden Secret of Communicating Successfully |
Working Globally Inter-Cultural Communications |
One-To-One and Small Group Training |
Management Skills - How to Survive and Thrive |
Walk, Talk, Stance for Maximum Impact |
Managing Remote Teams |
Risk Management |
Credit Control |
More Advanced Selling Skills |
Winning the Budget You Need |
Customer Care |
Advanced Negotiation Skills |
Advanced Closing Skills |
Sales - An Introduction |
Speed Reading & Information Management |
Know Your Customer |
Enhancing the Visitors Experience |
Managing Change |
Negotiating to a Satisfactory Close |
Maximising Appointments on the Telephone |
Maximising Performance by Influencing and Persuading |
Coaching Skills for Sales Managers |
Dealing with Difficult People |
Planning & Prioritisation for the Busy Sales Person |
Introduction to Account Management |
Brand Building with the Public |
Working With Emotional Intelligence |
Introduction to Facilitation Skills |
Customer Satisfaction as a Selling Tool |
Advanced Listening Skills |
The Green Worker |
Advanced Facilitation Skills (1 Day) |
Maximising Cashflow, Sales & Profitability |
Through the Customers' Eyes |
Outgoing Calls - Maximising Effectiveness |
Appraisee Training |
Generating New Business by Telephone |
Appraising Performance Effectively |
Personal Organisation Skills for Secretaries & PAs |
Introduction to Buying |
Finance For Non-Finance Managers |
Managing Your Green Policy Effectively |
The Internal Consultant |
Introduction to Management and Supervisory Skills |
Train the Trainer (one day course) |
Consultative Selling |
Practical Project Management (2 day course) |
Writing Effective Sales Letters & Promotional Materials |
Customer Excellence for Finance Staff |
Creativity and Innovation (2 Day Course) |
Sales Management (1 day course) |
Winning More Business in the Final Meeting (2 day course) |
Business Skills for Administrators |
Developing Your PA Potential to Ensure Success |
Sales Negotiation Skills |
Winning More Business on the Telephone |
Building Excellent Working Relationships |
Managing Appraisals |
Public Speaking |
Finance for Marketing and Sales People |
Introduction to Building Personal Resilience |
Closing The Sale & Dealing With Objections |
Advanced Presentation Skills |
Professional Writing Skills |
Assertiveness & Building Personal Confidence |
Stress Management |
Sustaining Effective Financial Control |
Key Selling Skills |
Managing Bullying at Work |
Successful Presentations |
Negotiation Skills |
Write to the Top! - Professional Report Writing |
Personal Effectiveness |
People Management Skills for Secretaries & PAs |
Negotiation Skills Masterclass - Half Day (pm) |
Work-Life Balance |
Time Management |
Influencing Skills |
Building Personal & Professional Confidence |
Project Management |
Essential Marketing Skills |
Effective Management of Your Team |
Creativity and Innovation (1 day course) |
Objection Handling Skills |
Getting Results |
Financial Development Programme for Non-Financial Managers (2 day course) |
Minute Taking Masterclass |
Leadership & Management Skills |
Successful Interviewing |
Succession Planning Masterclass |
Call Centre - Achieving Best Practice |
Relationship Marketing |
Introduction to NLP |
Coaching Skills |
Selling Skills for Exhibitions |
Closing Incoming Calls Effectively |
The Art Of Delegation |
Reception to Perfection |
Proof Reading |
The Practical MBA - Managing By Your Actions (2 day course) |
Delivering Excellence via Email and on the Telephone |
Excellent Customer Care - Incoming Calls |
Essential Management Skills (2 Days) |
Interpreting Financial Statements |
Customer Care - Incoming and Outgoing Calls |
Coaching and Mentoring |
Delivering Excellence Via Email - Half Day (am) |
How to Learn Anything Quicker |
Success in Leadership & Motivation Skills |
Referral Marketing |
The Creative Trainer |
More Advanced Finance for Non-Finance Managers |
Developing Major Accounts |
Successful International Joint Venture Teamworking |
Introduction to Project Management |
Mindfulness & Handling Pressure Better |
Advanced Credit Control - Customer Focused |
Motivation Skills |
Strengthening your Well-Being to Improve Performance in the Workplace |
Assertiveness & Building Personal Confidence |
Finance For Non-Finance Managers |
The Roles and Responsibilities of a Director |
Self-Discipline and Emotional Control in the Workplace |
Dealing with Incoming Calls Positively |
The Effective Administrator |
Understanding Discipline and Grievance |
Managing Difficult Staffing Situations |
The Secrets of Low Cost Advertising |
Advanced Facilitation Skills - (2 Days) |
Performance Management |
Train the Trainer (2 day course) |
Performance Management in a Nutshell - Half Day (am) |
Negotiation Skills for Buyers |
Handling Difficult Conversations Confidently - Half Day (pm) |
Train the Trainer (one day course) |
Managing Major Accounts (2 day course) |
Essential Advertising |
Communication Skills |
Preparing Yourself for Interview |
Managing Sickness And Absences |
Project Management Masterclass - Half Day (am) |
Credit Control |
Cutting Costs and Waste in Your Office |
Investor and Entrepreneur Skills |
Successful Interviewing |
Creative Problem Solving |
Managing Conflict |
Management by Coaching |
Practical Project Management (2 day course) |
Re-Energising a Stalled Change Campaign |
Confidence in Making Face to Face Cold Calls |
Getting The Balance Right - Half Day (am) |
Stress Busters - Half Day (pm) |
Consultancy Skills - (2 Day course) |
Introduction to Management and Supervisory Skills |
Gaining Commitment on the Telephone |
Managing High Performance Teams - Half Day (pm) |
Successful Presentations |
Managing Productive Meetings - Half Day (am) |
Managing Budgets |
Performance Coaching - Half Day (pm) |
One-To-One and Small Group Training |
Sales Management (2 day course) |
Project Management |
How to say 'No' and retain Customer Satisfaction |
Essential Leadership Practices - Half Day (am) |
Introduction to Quality Management |
Managing the Training Function |
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am) |
Masterclass in Managing Your Time More Effectively - Half Day (pm) |
Business Friendly Finance - Half Day (am) |
Communicating Effectively - Half Day (am) |
Personal Development for Professionals |
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm) |
Masterclass in Management Skills - Half Day (am) |
Managing Effective Meetings |
Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) |
Introduction to Green Office Management |
The Client Meeting - Face to Face Selling |
Stress Management |
Networking For Success |
Managing People on Projects |
Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am) |
Masterclass In Solving Problems at Work More Creatively - Half Day (pm) |
Generating New Business by Telephone |
Senior Management Skills |
Successful Sales Presentations |
Train the Trainer (2 day course) |
Introduction to Account Management |
Assertiveness & Building Personal Confidence |
Connecting and Communicating - Half Day (am) |
Finance For Non-Finance Managers |
Winning Ways to Close a Deal - Half Day (pm) |
Performance Appraisals Masterclass - Half Day (pm) |
How to Be Great at Telephone Cold Calling - Half Day (am) |
Recruiting the Best People |
Working Productively - Half Day (am) |
Time Management |
The Art of Retail Selling |
Successfully Setting and Achieving Business Objectives |
Body Language - The Hidden Secret of Communicating Successfully |
Masterclass in Interpreting Financial Statements - Half Day (pm) |
Management Skills - How to Survive and Thrive |
Key Selling Skills |
Marketing Skills Masterclass - Half Day (am) |
Working Globally Inter-Cultural Communications |
How to Write Winning Tenders |
Coaching Skills |
Planning Sales Activity to Help Meet & Exceed Targets |
Strategic Planning |
Managing Remote Teams |
Introduction to HR Skills |
Walk, Talk, Stance for Maximum Impact |
More Advanced Selling Skills |
First Line Manager Skills |
Essential Management Skills (2 Days) |
Customer Care |
Winning the Budget You Need |
Outstanding Customer Service Skills |
Know Your Customer |
Sales - An Introduction |
Delivering Excellence Via Email - Half Day (am) |
Speed Reading & Information Management |
Masterclass in Handling Incoming Telephone Calls - Half Day (pm) |
Developing a Sales Strategy |
Negotiating to a Satisfactory Close |
Enhancing the Visitors Experience |
One-To-One and Small Group Training |
Selling Skills for Exhibitions |
Introduction to Facilitation Skills |
Write to the Top! - Professional Report Writing |
Performance Review Skills |
Storytelling Skills (2 day course) |
CV Writing and Interview Confidence Building |
Persuasive Presentations - (2 Days) |
Team Building |
Risk Management |
Selling for Non-Sales Professionals |
Coaching Skills for Sales Managers |
Telephone Techniques - Incoming & Outgoing Calls |
Negotiation Skills |
Credit Control |
The Internal Consultant |
Time Management |
Planning & Prioritisation for the Busy Sales Person |
People Management |
Advanced Telephone Prospecting |
Coaching Skills |
Successful Interviewing |
Managing Your Green Policy Effectively |
Introduction to Management and Supervisory Skills |
Finance for Marketing and Sales People |
Closing The Sale & Dealing With Objections |
Advanced Listening Skills |
Personal Organisation Skills for Secretaries & PAs |
Motivational Management for the Public Sector |
Customer Excellence for Finance Staff |
Train the Trainer (one day course) |
Maximising Cashflow, Sales & Profitability |
Communication Skills |
Delivering Excellence via Email and on the Telephone |
Winning More Business on the Telephone |
Managing Change |
Motivational Management for the Leisure, Tourism and Hospitality Industry |
Dealing with Difficult People |
Customer Satisfaction as a Selling Tool |
Appraisee Training |
Successful Presentations |
Finance For Non-Finance Managers |
Introduction to Buying |
Advanced Selling Skills (2 day course) |
Leadership & Management Skills |
Assertiveness & Building Personal Confidence |
Outgoing Calls - Maximising Effectiveness |
Maximising Appointments on the Telephone |
Business Skills for Administrators |
Professional Writing Skills |
Essential Management Skills (2 Days) |
Practical Project Management (2 day course) |
Building Excellent Working Relationships |
Essential Advertising |
Developing Your PA Potential to Ensure Success |
Sales Negotiation Skills |
Consultative Selling |
Financial Development Programme for Non-Financial Managers (2 day course) |
The Green Worker |
Excellent Customer Care - Incoming Calls |
Advanced Facilitation Skills (1 Day) |
Stakeholder Management Skills |
Introduction to Contract Management |
Creativity and Innovation (2 Day Course) |
Through the Customers' Eyes |
Writing Effective Sales Letters & Promotional Materials |
Customer Care - Incoming and Outgoing Calls |
Sales Management (1 day course) |
Managing Appraisals |
Working With Emotional Intelligence |
Time Management |
Getting The Balance Right - Half Day (am) |
Self-Discipline and Emotional Control in the Workplace |
Stress Busters - Half Day (pm) |
Essential Marketing Skills |
Performance Management in a Nutshell - Half Day (am) |
Advanced Presentation Skills |
Handling Difficult Conversations Confidently - Half Day (pm) |
Generating New Business by Telephone |
Sustaining Effective Financial Control |
Performance Coaching - Half Day (pm) |
Assertiveness & Building Personal Confidence |
Essential Leadership Practices - Half Day (am) |
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry |
Advanced Customer Service for the Public Sector |
Managing Productive Meetings - Half Day (am) |
Project Management Masterclass - Half Day (am) |
Managing High Performance Teams - Half Day (pm) |
Masterclass in Managing Your Time More Effectively - Half Day (pm) |
Masterclass in Management Skills - Half Day (am) |
Communicating Effectively - Half Day (am) |
Business Friendly Finance - Half Day (am) |
Masterclass In Solving Problems at Work More Creatively - Half Day (pm) |
Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am) |
Self-Discipline and Emotional Control in the Workplace |
Managing Major Accounts (2 day course) |
Consultancy Skills - (2 Day course) |
People Management Skills for Secretaries & PAs |
Leadership & Management Skills |
Credit Control |
Stress Management |
Emotional Intelligence for Managers |
Work-Life Balance |
Key Selling Skills |
Connecting and Communicating - Half Day (am) |
Essential Management Skills (2 Days) |
Introduction to Management and Supervisory Skills |
Negotiation Skills Masterclass - Half Day (pm) |
Train the Trainer (2 day course) |
Maximising Performance by Influencing and Persuading |
Creativity and Innovation (1 day course) |
Successful Interviewing |
Performance Appraisals Masterclass - Half Day (pm) |
Working Productively - Half Day (am) |
Winning More Business in the Final Meeting (2 day course) |
Introduction to Project Management |
Introduction to Building Personal Resilience |
Advanced Credit Control - Customer Focused |
Strengthening your Well-Being to Improve Performance in the Workplace |
Brand Building with the Public |
Mindfulness & Handling Pressure Better |
One-To-One and Small Group Training |
Public Speaking |
Managing Bullying at Work |
Developing Assertiveness Skills in the Public Sector |
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm) |
Time Management |
Personal Effectiveness |
Minute Taking Masterclass |
Successful Presentations |
Finance for Marketing and Sales People |
Coaching Skills |
One-To-One and Small Group Training |
Marketing Skills Masterclass - Half Day (am) |
Time Management |
Succession Planning Masterclass |
Motivation Skills |
How to Be Great at Telephone Cold Calling - Half Day (am) |
Winning Ways to Close a Deal - Half Day (pm) |
Investor and Entrepreneur Skills |
Finance For Non-Finance Managers |
Selling Skills for Exhibitions |
People Management |
Masterclass in Interpreting Financial Statements - Half Day (pm) |
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am) |
Handling Individual Redundancy Consultations Professionally |
Handling Individual Redundancy Consultations Professionally |
Handling Individual Redundancy Consultations Professionally |
Budgeting, Reporting and Decision Making for Non-Financial Managers |
Budgeting, Reporting and Decision Making for Non-Financial Managers |
Budgeting, Reporting and Decision Making for Non-Financial Managers |
Budgeting, Reporting and Decision Making for Non-Financial Managers |
Budgeting, Reporting and Decision Making for Non-Financial Managers |
Effective Recruitment and Selection (2-day course) |
Effective Recruitment and Selection (2-day course) |
Effective Recruitment and Selection (2-day course) |
Effective Recruitment and Selection (2-day course) |