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Terms & conditions

Programme Dates and Venues
PTP Training & Marketing Ltd reserves the right to alter or cancel published dates and change venues without liability.
In the event of a cancellation where an alternative cannot be provided, monies received in respect of that course will be refunded in full.
We can only guarantee to hold a reservation on a course which has been confirmed in writing either by post, fax, e-mail or web form submission.
Fees includes full course documentation and framed certification.
Open course fees also include coffee on arrival, morning coffee, lunch, afternoon tea.
Delegate Substitution
Substitutions can be made at any time without incurring a penalty.
Payment can be made by cheque, credit/debit card or BACS, and must be received 14 days prior to attending the course.
The following charges apply:
30+ days before a course - £30.00 administration fee
14 - 30 days before a course - 50% of the course fee.
7 - 14 days before a course -  75% of the course fee.
0 - 7 days before a course -  100% of the course fee.

Why do we charge cancellation fees?
Please note PTP specialises in providing training in small groups. We will run a course with as little as 2 delegates. This ensures that there is less chance of postponements and that our training is always highly tailored to the individual. It is because of this policy we have the above cancellation fees. If you rebook the same course, then you will only be liable for 50% of the above penalties e.g. If you call to transfer a delegate 15 days before he/she is due to attend a course to a later course date the penalty will be 25%.

In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.

What you get for your money

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides, it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site one to one training session at your premises with one of PTP's expert trainers and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone conferences, the second telephone conference which can be for feedback and action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general. How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site training at your premises and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, framed certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.